About the opportunity
Job Overview
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<p>As Cluster Head | Current Account - Trade & Forex, you will be responsible for executing current account business strategy for the region through in depth engagement with branch/cluster/regional/zonal level leaders, thereby taking complete ownership of building a sustainable CA business for the region. He should be able to provide the necessary product support as required by the field team to deliver on defined objective of building a sustainable CA AMB book for his assigned geography.</p> <ul>
<li>▪ Accountable for building the overall CA book for the region</li><li>▪ Drive the solution based CA hook strategy by providing necessary support to the filed in cross selling</li><li>CMS, TFX, POS, Business Banking thereby ensuring sustainable CA AMB growth</li><li>▪ Tracks teams productivity across parameters and monitors daily business movement</li><li>▪ Responsible to maintain the quality of CA business in line with the stated organization and</li><li>regulatory objectives</li><li>▪ Actively engage with branch leadership and drive the SME branch agenda under his assigned</li><li>geography</li><li>▪ Catchment and market making and help build product features to suit market requirements.</li><li>Responsible for developing and executing strategies to increase current account trade and forex business.</li>
<li>Monitor and analyze market trends and customer needs to identify opportunities for growth.</li>
<li>Develop and maintain relationships with key customers and partners.</li>
<li>Develop and implement marketing plans to promote current account trade and forex services.</li>
<li>Monitor and analyze competitor activities and pricing strategies.</li>
<li>Develop and implement strategies to increase customer loyalty and retention.</li>
<li>Ensure compliance with all applicable laws and regulations.</li>
<li>Develop and maintain a comprehensive understanding of current account trade and forex products and services.</li>
<li>Provide training and support to staff on current account trade and forex products and services.</li><li>▪ Should have the ability to effectively engage with cluster/regional/zonal management and</li><li>articulate/present the progress on defined business objectives</li><li>▪ Should work smartly to manage his relationships with multiple layers across branches/clusters and</li><li>other product support groups.</li><li>▪ Handling internal and external stakeholders and demonstrate good Interpersonal skills to</li><li>facilitate stakeholder support on all processes/system alignment</li><li>▪ Individual with a go-getter attitude, should be able to work independently by collaborating with</li><li>multiple business groups in driving bank's CA business strategy.</li><li>▪ Implement the risk policies and processes and ensure that existing business meets the stipulated</li><li>regulatory guidelines</li><li>▪ Highlights any untoward customer issues and helps correct the process wherever required</li><li>▪ Should continuously monitor the sourcing quality and bring forth any anomalies across any markets</li><li>under his assigned geography.</li>
</ul> <p>The ideal candidate should be a Banker with excellent knowledge in all the Current Account services like Trade Forex, CMS, POS, Business Banking etc. Candidates should also have a good understanding about the assigned region. </p>