About the opportunity
Job Overview
Acquisition Manager (CASA) is responsible for driving new customer acquisition for Current and Savings Accounts, increasing the bank's liability book, and generating revenue through cross-selling of banking products. The role is highly sales-oriented and involves extensive field engagement with individuals, SMEs, HNIs, and corporate clients. <ul>
<li>Develop and implement strategies to acquire new customers and increase customer base.</li>
<li> Analyze customer data to identify potential customers and target them with appropriate marketing campaigns.</li>
<li> Develop and maintain relationships with existing customers to ensure customer loyalty.</li>
<li> Monitor customer feedback and provide timely responses to customer queries.</li>
<li> Develop and implement strategies to increase customer satisfaction.</li>
<li> Monitor customer trends and develop strategies to increase customer retention.</li>
<li> Develop and implement strategies to increase customer referrals,</li>
<li> Develop and maintain relationships with external partners to increase customer acquisition.</li>
<li> Monitor competitor activities and develop strategies to stay ahead of the competition.</li>
<li> Develop and implement customer loyalty programs to increase customer loyalty.</li>
<li> Develop and implement strategies to increase customer engagement.</li>
<li> Monitor customer service performance and develop strategies to improve customer service.</li>
</ul> Graduates with or without prior banking experience who possess strong sales aptitude, excellent communication skills, and a passion for customer acquisition. Candidates with a proactive attitude, networking ability, and a proven flair for achieving targets will be preferred.