About the opportunity
Job Overview
<p>Responsible for overseeing the operations and growth of Current Account portfolio in the state. This role offers a unique blend of strategic thinking and hands-on management, with plenty of opportunities to collaborate with cross-functional teams and drive business results. Plus, you'll get to work in a dynamic and fast-paced environment, surrounded by a team of branch officers</p> <ol>
<li>Responsible for overseeing Current Account acquisition and service within the designated area.</li>
<li>Manages a team of officers to ensure efficient and effective service delivery.</li>
<li>Develops and implements strategies to increase current account business in the area.</li>
<li>Monitors market trends and competitor activities to identify potential opportunities and risks.</li>
<li>Collaborates with other departments, such as sales and marketing, to promote CA services to clients.</li>
<li>Ensures compliance with all regulatory requirements and internal policies and procedures.</li>
<li>Conducts regular performance reviews and provides training and development opportunities for team members.</li>
<li>Acts as a point of escalation for complex transactions and customer complaints.</li>
<li>Prepares and presents reports on performance to senior management.</li></ol> <p>Looking for candidates with good knowledge in Current Account portfolio management. Should be well-versed in SME services and cross-selling. Team handling experience is mandatory. </p>