About the opportunity
Job Overview
<p style="text-align:justify;"><span style="color:#3B3838;">Providing financial
solutions to customers by offering the bank's products, providing service to
existing and New-To-bank customers in the branch, and adding new customers
through referral generation activities and customer visits. Use their
communication skills to add new customers and Cross Sell of Bank products.</span></p> <p style="text-align:justify;"> 1) Engage with existing
customers of the Bank which are mapped to their portfolio for offering
additional products of the bank as per the nee of the customer.</p>
<p style="text-align:justify;">2 ) Process customer transactions
and Service requests within a defined turnaround time (TAT) and ensure
end-to-end closure.</p>
<p style="text-align:justify;">3) Be posted as tellers as per
the organisation’s requirements for processing cash transactions of
customers.</p>
<p style="text-align:justify;">4) Handling customer queries and
providing correct solutions to ensure there are no customer complaints</p>
<p style="text-align:justify;">5) Promoting the bank’s products by
taking part in marketing activities and customer visits outside the branch.</p>
<p style="text-align:justify;">6) Contacting existing customers to
bring in more deposits and cross-sell of bank’s products.</p>
<p style="text-align:justify;">7) Making Daily entries of interaction
with customers in the bank’s CRM system.</p> <p style="text-align:justify;">Candidates with more than 2 years
of experience in banking sales or operations. Preferring aged between 26 to 36.
Candidate should well aware about the banking products and banking operations
activities.</p>