About the opportunity
Job Overview
<p class="MsoNormal" style="text-align:justify">The Regional Recovery
Manager focuses heavily on managing Debt Recoveries & collections
activities for the region with the core objective of managing & increasing
the rate of recoveries from the identified stressed portfolio & building various
recovery related frameworks, teams & channels to identify & operate key
metrics for recoveries of unpaid dues beyond certain thresholds.<o:p></o:p></p> <p class="MsoListParagraphCxSpFirst" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Own various metrics to improve the rate of
recoveries for the stressed portfolio’s: creating appropriate infrastructure
and resources for carrying out the last mile operating plan.; ensuring a highly
efficient follow-up framework. -<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Own vendor partners and teams to deliver all
critical metrics with adequate performance tracking & ground routed
strategy building<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Ensure highly customer centric recoveries.<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Review and update management on portfolio level
performance for your locations and segment level <o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Ensure adherence to compliance policies,
processes, and auditory requirements<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Identify segments for legal hardship tools,
alternate strategy to improve the collections.<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Participate strategically and tactically to
develop and implement portfolio treatment to maximize collections.<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Raise timely red-flag in early bucket
collections processes and sourcing quality.<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->possess atleast 6-10+ years of field collection
experience in financial services (Recovery collections knowledge is a plus)<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Possesses high operational vigor & highly
result oriented.<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Have exceptional analytical, problem solving and
research skills.<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Have the ability to manage multiple vendor
partner teams, large portfolios & volumes with an approach to coaching and
training your team members.<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Have the clear ability to see the bigger picture
in mind and have the decisiveness to affect the long-term viability of the
product<o:p></o:p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";">
</span></span><!--[endif]-->Have the required knowledge and fl are to work
with new technology solutions and ability to get deep into problem solving of
critical concerns<o:p></o:p></p><p class="MsoListParagraphCxSpLast" style="text-align:justify;text-indent:-18.0pt;
mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol;
mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";"> </span></span>T<b><u>entative goals & charter for first 6
months</u></b> • 100% Portfolio coverage with additional vendor partner
influx, improve processes & strengthen the collections operations with a
focus on building high operational vigor till the last mile. • Support in
thoroughly evaluating new initiatives and problem solving. • Improve Settlement
rates • solving tactical business problems, and customer problems and build
strong programs for success.</p> <p class="MsoNormal" style="text-align:justify">The applicant should have
relevant experience in Recoveries and collections with high operational vigor
& highly result oriented. Must be able to dissect, divide and develop
ground execution strategies. Mandatory Skills required: *Good Communication *Team
management experience *Influence vendor owners *strong negotiation capability
*Ability to see early trends of customer behavior, probability to pay &
understands what means/mechanism will work with what type of clientele.
*Ability to handle Law enforcement on a need basis. *Understanding of fintech
business *Analytical data first approach<o:p></o:p></p>