Regional Service Manager | HNI Service | A leading Bank

<p style="text-align:justify;">Regional Service Manager – HNI Banking – A leading Bank</p> <p style="text-align:justify;">&nbsp;Regional service manager is responsible to handle the entire service requirements of the HNI / UHNI Clients (Premium clients) across the region with the support of a team of Service RMs. Needs to work closely&nbsp;with&nbsp;the premium relationship managers of the bank , Support them to provide the best in class service&nbsp;experience&nbsp;to&nbsp;their clients.&nbsp;</p> <p>1) RSM will be responsible person for entire premium banking clients service needs of the Region.<br> 2) Manage a team of service RMs across the region.<br> 3) Rest assure the quires and service requests of the clients are addressed within the TAT.<br> 4) Train the team to deliver the best-in-class service experience to the assigned premium clients.<br> 5) Identify the cross-sell opportunities on the assigned portfolio and support the RMs to increase the wallet share.<br> 6) Manage the HNI client life cycle with the bank.</p> <p style="text-align:justify;">Preferring female candidates with excellent HNI (Premium banking) service experience with any leading banks or wealth management companies. Female candidates with 8 to 10 years of  experience as a  Wealth Relationship Manager also can apply for the role. Candidate should aware about the regulations of the governing bodies regarding the various investments and wealth products. Area/branch  service managers of AMCs also can apply for the above position.</p>