About the opportunity
Job Overview
<p>Product Manager should revamp our mobile banking platform. You will be responsible for the end-to-end lifecycle of the app—from ideation and feature design to development, launch, and ongoing optimization. Should liaise with internal and external stakeholders and manage end-to-end product flows on the platform.</p> <p>• Feature Delivery Timeliness: Ensure all planned features are delivered within the specified timeline, adhering to the release schedule.</p><p>• Customer Satisfaction Metrics: Monitor end-user satisfaction scores post-release to ensure innovative features enhance customer experience.</p><p>• Backlog Management: Regularly groom the backlog to prioritize high-impact features aligned with strategic goals.</p><p>• Stakeholder Engagement: Successfully manage stakeholder expectations by providing timely updates and ensuring alignment with business objectives.</p><p>Risk Mitigation: Identify, document, and mitigate risks throughout the product lifecycle, minimizing disruptions.</p><p>• Compliance Adherence: Guarantee all features comply with regulatory standards, industry benchmarks, and organizational policies.</p><p>• Feature Performance Analysis: Track KPIs for newly launched features, such as usage statistics, conversion rates, and customer feedback, implementing improvements as needed.</p><p>• Documentation Quality: Ensure the creation and validation of comprehensive Functional Specification Documents (FSD), Business Requirement Documents (BRD), and Project Request Forms (PRF).</p><p>• Revenue Generation: Develop robust business cases for features with detailed revenue projections and strategic impact.</p><p>• Testing and Rollout Efficiency: Conduct thorough feature testing and provide sign-offs while ensuring smooth rollout plans and effective communication strategies.</p><p>• Competitor Benchmarking: Regularly analyze competitor offerings to incorporate best practices and maintain market leadership.</p><p>• Team Collaboration: Foster effective coordination across cross- functional teams to achieve project milestones and drive innovation.</p><p>• Training and Support: Develop and implement training programs to equip support teams for new feature rollouts.</p> <p>The ideal candidate will have a strong background in digital product management, customer-centric design, and mobile technologies, particularly in the fintech, banking, or e-commerce sectors.<br><b> Skill set required:</b></p><p>• Possess a Postgraduate or Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field with a minimum of 50% marks.</p><p>• Have an understanding of retail banking products and mobile banking trends, with 3-5 years of relevant domain experience.</p><p>• Proficiency in creating Functional spec documents for digital products.</p><p>• Exhibit knowledge of user experience (UX) principles.</p><p>• Demonstrate proficiency in data analysis for decision-making.</p><p>• Showcase verbal and written communication skills.</p><p>• Leadership and team management abilities.</p><p>• Capability to collaborate with technical teams on app development and system integration.</p><p>• Knowledge in using project management tools (e.g., JIRA, Trello, MS Project).</p><p>• Stakeholder management and communication skills.</p><p>• Ability to create and communicate a product vision and roadmap.</p><p>• Expertise in market research and competitive analysis.</p><p>• Analytical and problem-solving abilities.</p><p>• Competence in managing multiple tasks and projects simultaneously.</p>