About the opportunity
Job Overview
<p>The NRI Virtual Relationship Manager will be responsible for managing and enhancing relationships with Non-Resident Indian (NRI) clients through digital/remote channels. The role involves providing personalized banking, investment, and financial advisory services, ensuring high levels of client satisfaction, cross-selling of products, and deepening wallet share while adhering to compliance and regulatory requirements</p> <p>Act as a single point of contact for assigned NRI customers through calls, video conferencing, emails, and digital platforms.</p>
<p>Build, maintain, and deepen client relationships by understanding their financial needs and providing appropriate banking and investment solutions.</p>
<p>Drive cross-sell and up-sell opportunities for savings, deposits, loans, insurance, investment, and wealth products.</p>
<p>Handle service requests, queries, and complaints in a timely and efficient manner, ensuring superior client experience.</p>
<p>Ensure compliance with regulatory guidelines (RBI, FEMA, AML, KYC norms) while dealing with NRI clients.</p>
<p>Work closely with product teams and wealth specialists to deliver end-to-end solutions.</p>
<p>Achieve assigned sales, revenue, and service targets.</p>
<p>Maintain accurate client records and call reports in CRM systems.</p>
<p>Keep abreast of market trends, NRI regulatory changes, and competitive offerings.</p> <p>Looking for Candidates with good Communication skill and Experience in Bank or other BFSI sector handling NRI / HNI Clients with good understanding of Banking Products and ability to grow the given Portfolio by building excellent relationship with the NRI Clients</p>