About the opportunity
Job Overview
<p><span style="font-size: medium;">The Branch Manager will lead the branch operations of a Non-Banking Financial Company (NBFC), responsible for driving loan sales, managing daily branch activities, ensuring credit quality, and maintaining healthy collections. The role involves complete accountability for business growth, profitability, and compliance at the branch level.</span><br></p> <p><p><h1><p><p><p><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l3 level1 lfo1;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Drive branch-level sales for retail asset products such as MSME Loans, PersonalEquipment Loans, and Used Car Loans.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l3 level1 lfo1;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Achieve monthly and annual disbursement, revenue, and profitability targets.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l3 level1 lfo1;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Develop and execute local marketing and customer acquisition strategies.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l3 level1 lfo1;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Build and maintain relationships with key customers, DSAs, and channel partners.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l3 level1 lfo1;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Identify new business opportunities and ensure quality sourcing.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l5 level1 lfo2;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Manage and expand the DSA / Connector / Dealer network to increase business volume.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l5 level1 lfo2;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Ensure partner onboarding, training, and performance monitoring.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l5 level1 lfo2;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Drive partner engagement and ensure adherence to company policies and documentation standards.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l4 level1 lfo3;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Oversee end-to-end branch operations to ensure smooth processing of loan applications.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l4 level1 lfo3;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Ensure all documentation, KYC, and compliance requirements are met as per policy.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l4 level1 lfo3;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Monitor and maintain TAT (Turn-Around Time) for all customer requests and disbursals.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l4 level1 lfo3;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Coordinate with central operations and credit teams for timely case processing and disbursement.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l2 level1 lfo4;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Ensure high-quality sourcing with minimal credit risk.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l2 level1 lfo4;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Work closely with the credit team for appraisal and decision-making on loan proposals.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l2 level1 lfo4;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Maintain healthy portfolio quality and ensure adherence to credit and risk policies.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l2 level1 lfo4;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Identify and mitigate early warning signals in customer accounts.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l0 level1 lfo5;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Drive collection efficiency and ensure reduction of delinquency and NPAs.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l0 level1 lfo5;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Collaborate with the collections team to track overdue accounts and implement recovery strategies.</span></li></ul><ul type="disc" style="margin-bottom: 0cm; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l0 level1 lfo5;tab-stops:list 36.0pt"><span style="font-family: Nunito;">Monitor portfolio performance and take corrective action where required.</span></li></ul><ul type="disc" style="margin-bottom: 0cm;"><li class="MsoNormal"><span style="font-family: Nunito;">Lead, motivate, and manage the branch sales and operations team.</span></li></ul><ul type="disc" style="margin-bottom: 0cm;"><li class="MsoNormal"><span style="font-family: Nunito;">Set clear performance goals and review progress regularly.</span></li></ul></p></p></p></h1></p></p><p><style class="WebKit-mso-list-quirks-style">
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</style></p> <li data-start="383" data-end="459"><p data-start="385" data-end="459"><strong data-start="385" data-end="406">total Experience:</strong> 3–6 years<strong data-start="421" data-end="456">Retail Lending / NBFC / Banking</strong>.</p></li><li data-start="460" data-end="572"><p data-start="462" data-end="572"><strong data-start="462" data-end="486">Relevant Experience:</strong> Minimum 1 to 2<strong data-start="495" data-end="548"> years in branch management or team leadership</strong> within retail assets.</p></li><li data-start="573" data-end="671"><p data-start="575" data-end="671">Proven track record in <strong data-start="598" data-end="668">MSME Loans, LAP, Equipment Loans, Vehicle Loans, or Personal Loans</strong>.</p></li><li data-start="672" data-end="765"><p data-start="674" data-end="765">Experience handling <strong data-start="694" data-end="718">P&L responsibilities</strong>, branch operations, credit, and collections.</p></li><li data-start="766" data-end="869"><p data-start="768" data-end="869">Exposure to <strong data-start="780" data-end="830">channel management (DSAs, connectors, dealers)</strong> and <strong data-start="835" data-end="866">direct customer acquisition</strong>.</p></li>