About the opportunity
Job Overview
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<p>To lead and manage a team of Direct Sales Team executives focused on engaging with customers whose policies are nearing maturity — ensuring renewals, cross-sell, and up-sell of life insurance and investment products.</p> <p>Lead and manage a team of DSTs handling maturity customers across assigned territory.</p>
<p>Drive renewals, top-ups, and conversion of maturing policies to new business.</p>
<p>Achieve monthly and quarterly business targets for the maturity channel.</p>
<p>Ensure the team reaches out to all customers with upcoming maturities and provides suitable financial solutions.</p>
<p>Identify and execute cross-sell / up-sell opportunities from the existing customer base.</p>
<p>Guide, motivate, and train DSTs for improved productivity and customer engagement.</p>
<p>Monitor lead allocation, follow-up quality, and conversion ratios.</p>
<p>Collaborate with branch operations, service, and HO teams for seamless policy renewal and payout management.</p>
<p>Maintain strict compliance with company policies and IRDAI guidelines.</p>
<div><br></div> <p>Looking for candidates with 5 to 10 years experience in BFSI in Handling a Direct sales team or Agency Channel</p>