About the opportunity
Job Overview
<p><span style="font-size: medium;">A Relationship Manager for Affordable LAP sources and evaluates customers seeking loans against property, ensuring the property and applicant meet eligibility norms. They manage end-to-end loan processing, customer support, and portfolio quality through regular follow-ups and issue resolution.</span><br></p> <li data-start="112" data-end="242"><p data-start="114" data-end="242">Generate leads and acquire customers for Affordable LAP through field sourcing, channel partners, and local market networking.</p></li><li data-start="243" data-end="373"><p data-start="245" data-end="373">Assess customer income, property documents, and financial eligibility; coordinate with credit and legal teams for evaluations.</p></li><li data-start="374" data-end="489"><p data-start="376" data-end="489">Guide customers through the loan application, documentation, and disbursement process with clear communication.</p></li><li data-start="490" data-end="614"><p data-start="492" data-end="614">Maintain strong post-disbursement relationships, monitor repayment behavior, and support customers in resolving queries.</p></li><li data-start="615" data-end="743" data-is-last-node=""><p data-start="617" data-end="743" data-is-last-node="">Ensure portfolio quality by conducting regular follow-ups, property checks, and timely collection interventions when required.</p></li> <p><span style="font-size: medium;">An ideal candidate for a Relationship Manager – Affordable LAP has strong field sales experience, solid understanding of property documentation, and familiarity with self-employed customer segments. They should possess strong relationship-building skills, local market knowledge, and the ability to assess income and creditworthiness effectively.</span><br></p>