Job Overview
Scope of the Role
1.Drive overall business growth, profitability, and customer acquisition for the branch. 2. Lead and motivate the branch team to achieve business, sales, and service targets. 3.Build strong relationships with retail, HNI, and key customers while expanding the branch’s market presence.
Job Description
1. Manage the overall sales, business development, and day-to-day branch activities. 2.Drive CASA, deposits, retail assets, investments, insurance, and other banking product sales. 3.Acquire new customers and strengthen existing customer relationships. 4.Monitor branch performance against business targets and ensure consistent achievement. 5.Lead, coach, and motivate the team to improve productivity and performance. 6.Ensure excellent customer service and effectively handle customer escalations. 7 Ensure strict adherence to internal policies, KYC/AML norms, compliance, and regulatory guidelines.
Ideal Candidate: Looking for candidates with 5+ years of experience as a Branch Manager in Retail Banking or Candidates with 8+ years of Retail Banking experience as a Retail RM, NR RM, or Branch Sales Manager – CASA, with a good vintage and consistent track record, may also be considered for this role.