Job Overview
As a Relationship Manager – Business Loans, you will be responsible for driving business growth by sourcing business loans through DSA (Direct Selling Agent) channels. The role involves acquiring customers from MSMEs, business owners, and self-employed professionals, managing the loan sourcing process up to handover to the Operations team, and building a quality loan portfolio while achieving business targets and ensuring credit quality and compliance.
1.Drive business growth through lead generation, customer acquisition, DSA partnerships, and market development. 2.Build and maintain strong relationships with DSAs, MSMEs, business owners, self-employed professionals, and Branch Banking teams. 3.Understand customer requirements and identify suitable business loan opportunities based on their financial needs. 4.Source business loan applications and manage documentation, application processing, and follow-ups until handover to the Operations team. 5.Coordinate with Credit, Operations, Legal, and other internal teams to ensure smooth processing and timely loan disbursement. 6.Generate business through DSA channels, existing customer referrals, market visits, and other sourcing channels. 7.Monitor sales pipelines, follow up on pending applications, and achieve assigned business targets. 8.Strengthen DSA partnerships and customer relationships to drive repeat business, referrals, cross-selling, and portfolio growth. 9.Ensure adherence to credit policies, regulatory guidelines, documentation standards, and internal compliance requirements. 10.Maintain accurate MIS reports and provide regular updates on sales performance, channel productivity, and business pipelines.
Candidates with experience in Business Loans, MSME/SME Lending, or other secured and unsecured lending products will be preferred. Professionals with experience in DSA management, channel sales, customer acquisition, and relationship management within the banking and financial services sector may also be considered. Strong communication, negotiation, networking, and business development skills, along with a target-oriented approach and the ability to build strong channel partnerships, are essential.