Job Overview
Job Role: The Corporate Assistant Manager manages various pre-issuance and post-issuance activities related to Corporate Cards (Commercial Credit Cards). The team would be expected to provide end-to-end operational support, coordinate with relevant internal stakeholders, address corporate servicing requirements, and ensure timely completion of routine activities.
Key Responsibilities:
• Assisting in corporate onboarding, including validation and verification of documents, resolution of queries, follow-up for pending requirements, and coordination with the Sales and Credit teams for smooth onboarding.
• Providing ongoing servicing support to corporate clients, including sharing statements, confirming outstanding amounts as on date, providing repayment status and addressing other routine account-related requirements.
• Handling apportionment of single payments across cards/accounts, wherever required, and ensuring appropriate processing of such requests.
• Preparing, maintaining and publishing relevant MIS/reports for the senior Sales team and other stakeholders to facilitate regular monitoring and follow-up.
• Supporting audit-related activities, including collation of required information/documents, and providing necessary data.
Ideal Candidate: Looking for candidates from Corporate/Commercial Card customer service. Exposure to Corporate Assist operations and familiarity with corporate servicing processes would be useful. The candidate must have a good command of English and priority is given to multilingual candidates.