Scope of the Role
Drive achievement of business targets across the cluster including CASA, retail assets, third-party products (insurance, mutual funds, etc.), and fee-based income .Identify and capitalize on cross-sell and upsell opportunities across all customer segments .Analyze market trends and competitor activity to develop localized strategies for business growth Lead, mentor, and manage a team of Branch Managers and their staff to ensure high performance and accountability
Job Description
> Achieving the Business Objectives for the Area and meet the value, volume and channel productivity metrics.
> Generation of revenues through sales of CASA, Assets, TFX and Third Party Products like Insurance, General Insurance etc. through branch channel
> Leading Branch Managers, Operation Team and Mentoring of Sales Teams.
> Enhancement of Deposit pool from customers.
> Regulatory Compliance.
> Manpower Planning • RM & RO channel productivity improvement .
> Driving Service Quality parameters across span.
> Manage productivity morale of branch personnel.
> Establishing standards and delivery of customer service Job Requirements.
Ideal Candidates
An ideal Branch Banking Cluster Head is a seasoned banking professional with strong leadership, business acumen, and proven success in driving multi-branch performance across liabilities, assets, and third-party products. They excel in team management, compliance adherence, and delivering superior customer experience.