Scope of the Role
As a Bank Officer for CASA at a Leading Small Finance Bank, you will be responsible for providing excellent customer service and managing customer accounts. helping customers open new accounts, process transactions, and answer any questions they may have.
Job Description
1.Provide advice and guidance to customers on CASA services
2. Process customer transactions accurately and efficiently
3. Monitor customer accounts & Savings account for any suspicious activity
4.Identify opportunities to cross-sell banking products
5.Maintain customer records and update customer information
6.Develop and maintain relationships with customers
Ideal Candidates
Looking for candidate with banking or insurance sector sales experiene. The ideal candidate should have excellent communication and customer service skills, and be able to handle customer complaints in a professional manner. They should also have a good understanding of banking products and services, and be able to provide accurate and timely advice to customers. The ideal candidate should also be able to work independently and as part of a team.