Scope of the Role
A leading NBFC is hiring for the role of Branch Head in Kerala
Job Description
-Manage and oversee end-to-end branch operations, ensuring smooth workflow and regulatory compliance - Drive branch business growth through effective sales, marketing, and customer acquisition strategies -Handle customer queries, complaints, and escalations professionally to ensure high customer satisfaction
- Overall branch operations management - Business development and target achievement - Support staff in achieving business goals - Customer service and relationship management
Ideal Candidates
The candidate will have a minimum of 3 years of experience in gold loans and investment products, with strong knowledge of branch operations and customer handling.