Scope of the Role
As a Sales Manager CASA for a leading bank, you will be responsible for driving 10 to 12 Sales Officers for the acqusition of Current accounts and Savings accounts. by cross-selling all the banking services. The assigned branches in the region/ city should be handled and should maintain a good rapport to ensure quality lead generation.
Job Description
- Develop and implement strategies to increase CASA deposits and cross-sell other banking products.
- Monitor and analyze sales performance and customer feedback to identify areas of improvement.
- Develop and maintain relationships with customers to ensure customer satisfaction.
- Train and motivate branch sales staff to ensure they are meeting sales targets.
- Monitor and review branch sales staff performance and provide feedback.
- Develop and implement promotional campaigns to increase sales.
- Monitor and analyze competitor activities and develop strategies to stay ahead.
- Develop and implement customer loyalty programs to increase customer retention.
- Monitor and analyze customer trends and develop strategies to capitalize on them.
- Develop and implement strategies to increase customer acquisition.
- Monitor and analyze customer feedback to identify areas of improvement.
- Develop and implement strategies to increase customer satisfaction.
Ideal Candidates
Looking for a candidate with 3 years of experience working in any bank. Candidates must have good knowledge about all the BFSI products & services. The candidate must know the local market and should also speak the local language.