Scope of the Role
Being the Business Analyst for Mobile Banking & Cloud ERP/CX, you will be responsible for understanding the business requirements, analyzing processes, and translating these needs into technical solutions. The role involves working closely with stakeholders, including business leaders and technical teams, to ensure IT projects deliver value and meet business objectives.
Job Description
•Requirement Gathering: Collaborate with business stakeholders to identify, understand, and document business needs and goals.
•Business Process Analysis: Analyze current business processes, workflows, and systems to identify inefficiencies and improvement opportunities.
•Solution Design: Work with IT and development teams to translate business requirements into technical specifications and system designs.
•Change Management: Support the business in adopting new systems, tools, or processes.
•Documentation and Reporting: Maintain up-to-date documentation on requirements, workflows, and process changes.
Ideal Candidates
•Ability to translate complex business requirements into technical solutions.
•Proficiency in business analysis tools (e.g., Microsoft Visio, Jira, Balsamiq, etc.).
•Understanding of software development methodologies (e.g., Agile, Waterfall).
•Knowledge of IT systems, databases, and enterprise resource planning (ERP) solutions.
•Strong interpersonal and stakeholder management skills.
•Attention to detail and ability to manage multiple tasks simultaneously.