Scope of the Role
Responsible for driving the retail assets of the bank from existing customers, providing excellent customer services as per the customer needs, ensuring customer satisfactionby solving queries and complaints.
Job Description
- Manage the existing relationship and branch resources to generate retail asset leads.
- Identify new sales opportunities for retail lending productsof the bank and also building strong relationships with the customers.
- Work closely with all department of the branch to ensure smooth processing of cases.
- Achieve sales targets as assigned by the organisation on a monthly basis.
- Adhere to KYC norms and regulations in the financial service industry.
Ideal Candidates
We are looking for a Manager for Retail Lending at a leading bank. The ideal candidate should have a strong background in banking and lending, with excellent communication and interpersonal skills. They should also be light-hearted and have a positive attitude. The ideal candidate should be able to think on their feet and be able to handle difficult situations with ease. They should also be able to work in a fast-paced environment and be able to handle multiple tasks at once.