Scope of the Role
As a Relationship Manager Acquisition Manager at a leading bank, you will be responsible for building and maintaining relationships with customers. You will be the face of the bank, providing excellent customer service and helping customers with their banking needs. You will also be responsible for acquiring new customers and growing the bank's customer base. You will be the go-to person for customers, so you must be friendly, approachable, and have excellent communication skills.
Job Description
• Develop and implement strategies to acquire new customers and increase customer base
• Analyze customer data to identify potential customers and target them with appropriate marketing campaigns
• Develop and maintain relationships with existing customers to ensure customer loyalty
• Monitor customer feedback and provide timely responses to customer queries
• Develop and implement strategies to increase customer satisfaction
• Monitor customer trends and develop strategies to increase customer retention
• Develop and implement strategies to increase customer referrals
• Develop and maintain relationships with external partners to increase customer acquisition
• Monitor competitor activities and develop strategies to stay ahead of the competition
• Develop and implement customer loyalty programs to increase customer loyalty
• Develop and implement strategies to increase customer engagement
• Monitor customer service performance and develop strategies to improve customer service
Ideal Candidates
We are looking for an ideal candidate for the role of Relationship Manager Acquisition Manager | Branch Banking | A leading bank. The ideal candidate should have excellent communication and interpersonal skills, be highly organized and have a positive attitude. They should be able to work independently and be able to handle multiple tasks. They should also be light-hearted and have a good sense of humor. The ideal candidate should have a minimum of 3 years of experience in the banking industry.