Scope of the Role
Responsible for analysing and reviewing customer identification process through Video calls, adhering to Know Your Customer ( KYC ) and Anti-Money Laundering standards as per banking regulatory guidelines.
Job Description
- Responsible for video customer identification process through video calls
- Should be responsible for analyzing and reviewing KYC documentation through video calls
- Need to be time bound and ensure the requests are closed within the time period.
- Need to add value to the banks by promoting digital banking products and services to the customers.
- Need to ensure that all the process are laid down system and process are followed and stipulated by audit and senior management.
- Ensure all KYC requests adherence to set processes of updating customer interactions.
Ideal Candidates
Candidates with Awareness of Banking regulatory guidelines, especially Anti Money Laundering.Strong verbal & Written Communication skills,ability to draft summary.Face to face customer handling skills- Preferring only male candidates and job include night shifts as well.